Privacy Policy
Last updated: November 11, 2025
Introduction
At PeakView Lynwood Tree Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect information that you provide directly to us when you request a quote, schedule a service, contact us, or interact with our website. This may include:
- Name and contact information (email address, phone number, mailing address)
- Property address and details about your tree service needs
- Payment information (processed securely through third-party payment processors)
- Communications you send to us
We also automatically collect certain information when you visit our website, including:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Referring website or search terms used to find us
How We Use Your Information
We use the information we collect to:
- Provide estimates and schedule tree service appointments
- Communicate with you about your service requests and appointments
- Process payments for services rendered
- Send service reminders and follow-up communications
- Respond to your questions and customer service requests
- Improve our website and service offerings
- Send promotional communications (you can opt out at any time)
- Comply with legal obligations and protect our rights
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who help us operate our business, such as payment processors, scheduling software, and email service providers.
- Legal Requirements: We may disclose information if required by law, court order, or other legal process.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our customers or others.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website.
You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption of sensitive data, secure server environments, and restricted access to personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes maintaining records for tax purposes, warranty claims, and customer service history.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to opt out of marketing communications
- The right to restrict or object to certain processing of your information
To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information (note: we do not sell personal information).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website with a revised "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
PeakView Lynwood Tree Services
2830 Butler Ave, Lynwood, CA 90262
Phone: (424) 452-9506